TERMS & CONDITIONS

WHO WE ARE

The supplier is Atelier Bordelle Ltd.
Registered in England at Companies House No. 6721386

Our registered office is:
Atelier Bordelle Ltd
Unit 16
2-4 Exmoor Street
London W10 6BD

Our registered VAT number is 970899655


REGISTRATION

To use some of the services or features made available to you on this website, you will need to register. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address: atelier@bordelle.co.uk. We may change registration requirements from time to time so please check for updates on a regular basis.


ELIGIBILITY TO PURCHASE

In order to make purchases through the website, you will be requested to register and provide your personal details. Customers must provide their real name, phone number, e-mail address and other requested information as indicated. Furthermore, when ordering items, you will be required to provide your payment details, and you represent and warrant that the payment details you provide on ordering are both valid and correct.


PRICING POLICY

The prices on the product page are indicated excluding VAT. The total amount of the order including VAT is visualized in the shopping cart on the checkout page. For products supplied to clients within the European Community, the UK VAT rate of 17.5% is applied. Clients based in countries outside of the European Community will not be charged VAT.

Please note that your order may be subject to import duties and taxes over which we have no control as they are levied by your tax and customs office. As the customer and importer of the goods, you will be responsible for these charges. Import duties or tax costs will be invoiced to you directly from the appointed forwarder. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.


ACCEPTANCE OF YOUR ORDER

Once you have made your choice and your order has been placed, you will receive an e-mail acknowledging the details of your order. The e-mail is NOT an acceptance of your order, just a confirmation that we have received it. Unless you cancel your order, acceptance of your order and completion of the contract between you and Atelier Bordelle Ltd will be completed when we e-mail you to confirm the goods have been dispatched. For the avoidance of doubt, the contract has been concluded in London, in the English language and is therefore governed by English law.

We reserve the right not to accept your order in the event that we do not obtain authorization for payment, that shipping restrictions apply to a particular item or that the item ordered is out of stock.

We may refuse to process and therefore accept a transaction for any reason, or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from the website at any time, whether or not that particular product has been sold out.


PAYMENT

Online payment can be made using Paypal via Mastercard, Maestro, Visa, Visa Electron, Solo, American Express, direct debit and your current Paypal balance. Orders placed by phone or email can also be paid using electronic bank transfer. Please contact: info@bordelle.co.uk for more details.

PayPal is an online payment processing company widely used on the Internet to facilitate sales transactions, including credit card payments. When you proceed with making your online purchase, you will be transferred to the PayPal site where your transaction will be processed. You do not need a PayPal account and there is no additional cost to you.
For more information about PayPal, follow this link.


DELIVERY AND PACKAGING

Atelier Bordelle Ltd aims to dispatch your order within 48 hours of receipt of payment details –

excluding weekends and bank holidays. This is subject to credit clearance and availability of stock. If a particular product is not in stock, or sold out we can make it exclusively for you. Please contact us on: info@bordelle.co.uk for more information.

To offer you the best service we have chosen Royal Mail for UK deliveries, Worldnet International Couriers for The United States and TNT for all other international deliveries. As soon as your order is picked up you will receive an email with the tracking number (Air Waybill) for the corresponding delivery company, together with details on how to track. Please note that these services might not be available during the festive and pre-festive days. Also note that the estimated delivery times are to be used as a guide only, and Atelier Bordelle Ltd is not responsible for any delays caused by destination customs clearance processes.

Atelier Bordelle Ltd insures each purchase for the time it is in transit only. A signature is required for any goods delivered, at which point responsibility for your purchased goods is passed to you.

For shipment cost information please see below:

Geographic location Price Duration
United Kingdom £6.70 2-3 working days
Europe £25 3-5 working days
North America £25 2-4 working days
South America £35 5-7 working days
Asia and Pacific £35 5-7 working days
Africa £35 5-7 working days


LEGAL SECTION

Products

Atelier Bordelle online boutique has endeavoured to display its products and colours as accurately as possible. We cannot guarantee that the colour you see on your monitor will be the exact match of the colour of the goods delivered.

Disclaimer

Atlier Bordelle online boutique undertakes to provide as accurate and exact a service as possible; nevertheless, technical, factual and/or printing errors may occur. Atelier Bordelle online boutique reserves the right to make changes and corrections to the website whenever necessary, without advance warning.

Privacy

Atelier Bordelle online boutique will under no circumstances communicate any personal data provided by users to third parties.

Atelier Bordelle Ltd

Unit 16, 2-4 Exmoor Street
LONDON W10 6BD
T:+44 (0) 208 968 4488
F:+44 (0) 208 944 5845
info@bordelle.co.uk
reg no. 6721386