Atelier Bordelle

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ATELIER


The driving force behind the Bordelle collections is to create and to surprise. We know that by discovering Bordelle, our customers appreciate the authentic design, quality and idiosyncrasy of our products. For this reason, we have channelled our efforts into the development of a fully functioning atelier with an adjacent showroom where we invite you to experience our exclusive products and services. In the atelier, orders can be created specifically to your personal measurements or designed and customised entirely to your specifications by our creative and technical team.


Made to Measure/Made to Order

The atelier can handcraft a number of styles to your specific measurements. This service is available for immediate purchase and international delivery directly from our online atelier. An appointment in the showroom can also be arranged if desired. Made to Measure is available on the following styles only: Angela dresses (all styles), Waspies (all styles), Atelier bras, Seasonal Exclusives

  • A garment can take between 2-4 weeks to complete from order confirmation.  
  • Detailed and accurate measurements are required before production can commence.
  • Measurements can either be taken professionally by appointment in the showroom or supplied by the client electronically, by telephone or post.
  • Measurements supplied by the client are accepted on the condition that any inaccuracies in the fit and/or specifications of the final garment(s) are the responsibility of the client.
  • Should the client prefer not to schedule an appointment or is unable to do so, a link to a Measurement Form will be emailed with tips and advice to ensure correct measuring methods are being applied. This form has an online submission feature and can be completed online and submitted directly to the atelier. 
  • On receipt of the completed form the atelier will reiterate the client’s specifications, confirm the order via email/telephone and subsequently commence production.
  • The client will be contacted by email/telephone on completion of the order with delivery details.
View Full Made To Measure Collection.



Ultimate Bespoke

This service entails a high degree of customisation covering design, materials and specific fit. A personal and intimate consultation in our West London showroom will determine an approximate time scale. Ultimate Bespoke is available by appointment as well as on location. During the consultation you will be presented with key looks and styles and an extensive range of swatches to choose from.  The time scale often depends on the level of customisation required and the number of fittings to be scheduled.

 



Prices and Payment

  • Made to Measure prices are fixed and calculated at a 25% mark-up on the net retail price.
  • Styles with a Made to Measure feature can be purchased directly on the online shop where the client is charged for the full service upfront.
  • On completion of the Made to Measure order the atelier will contact the client with the corresponding delivery details.
  • Ultimate Bespoke prices vary and will be discussed during the initial consultation/appointment.
  • Bespoke services require a 50% deposit on order confirmation with the remainder of the balance due prior to dispatch. 
  • For Bespoke services the balance can be paid i)over the phone using any major debit/credit card including American Express ii) online via Paypal  iii) via bank transfer iv) by cheques drawn on UK bank accounts only and made payable to Atelier Bordelle.
  • All  orders will be dispatched on completion of payment. 


Appointments for both Made to Measure and Ultimate Bespoke services can be requested online at customerservice@bordelle.co.uk or by calling the atelier directly on +44 (0) 208 968 4488 during weekdays from 09:00 – 18:30 GMT. 

Appointments may be scheduled between the hours of 10:00 – 17:00 GMT.

Please refer to our Terms and Conditions for complete information on our Atelier Services.